01
Order Confirmation
Once your order is placed, we verify the order details, payment status and product availability before processing.
Shipping & Delivery
REMOB DELIVERY EXPERIENCE
Shipping &
Delivery Policy
At REMOB, we aim to make every order a smooth and reliable shopping experience. Learn about our delivery timelines, shipping process, tracking and support.
Last Updated: 31 October 2026
Estimated Delivery Time
5–7
Working Days
We aim to deliver eligible orders within 5–7 working days from order confirmation, depending on your delivery location and courier serviceability.
YOUR ORDER JOURNEY
How your order reaches you
From order confirmation to doorstep delivery, here's how the REMOB shipping process generally works.
02
Quality Check & Dispatch
Eligible devices undergo the applicable order checks and packaging process before being handed over to our delivery partner.
03
Delivery to Your Address
Our logistics partner delivers the package to your provided address. Tracking updates are shared when available.
SHIPPING INFORMATION
Everything you need to know
Important details about delivery timelines, shipping fees, tracking, service areas and package handling.
01
Delivery Timeline
Our estimated delivery time is 5–7 working days from order confirmation for eligible serviceable destinations.
Working days exclude Sundays, applicable public holidays and non-operational courier days. Delivery may take longer in certain locations or circumstances.
02
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you confirm your purchase.
Free shipping may be available on eligible orders or during promotional offers, subject to the terms displayed at checkout.
03
Order Processing
Orders are processed after successful confirmation of payment or the applicable Cash on Delivery order.
Processing may include stock confirmation, device verification, quality checks and secure packaging.
04
Order Tracking
Once your order has been dispatched, tracking information will be shared through an available communication channel, such as email or SMS.
Tracking updates depend on information received from the logistics partner.
05
Delivery Locations
REMOB delivers to supported serviceable locations across India.
Delivery availability may vary according to PIN code, courier coverage, product type and operational restrictions.
06
Delivery Delays
Although we aim to meet the estimated timeline, delivery may be affected by:
- Courier or logistics disruptions.
- Weather and natural events.
- Public holidays.
- Incorrect delivery information.
- Remote-location service limitations.
07
Address & Contact Details
Customers are responsible for providing an accurate delivery address, PIN code and reachable mobile number.
Address changes can be requested before dispatch, but acceptance depends on the order status and delivery partner's capabilities.
08
Receiving Your Package
Please inspect your package for visible damage or signs of tampering upon delivery.
If you receive an incorrect, visibly damaged or suspicious package, contact REMOB support promptly with your order details.
09
Failed Delivery Attempts
Delivery may be unsuccessful if the customer is unavailable, the address is incorrect, or verification cannot be completed.
Reattempts or returns to origin depend on courier procedures. Contact support if you need assistance with a failed delivery.
10
Lost or Undelivered Orders
If your order is shown as delivered but you have not received it, or it appears lost during transit, contact REMOB support.
We will investigate with the shipping provider and arrange an appropriate resolution, including replacement or refund where required.
11
Returns & Refunds
Return requests and refunds are governed by REMOB's applicable Return & Refund Policy.
Customers should report delivery-related issues promptly. This does not limit statutory rights for defective or misdescribed products.
12
Shipping Policy Updates
REMOB may update this policy to reflect changes in logistics operations, service areas and applicable regulations.
Any delivery commitment already confirmed for an order will remain subject to its applicable purchase terms and legal rights.
Important Notice:
The 5–7 working-day delivery period
is an estimate for eligible orders,
not a guaranteed arrival date.
If there is a material delay,
REMOB will assist with tracking,
investigation and an appropriate
resolution under the applicable
order terms and consumer law.
SHIPPING FAQs
Frequently asked questions
Quick answers to common questions about your REMOB delivery.
How many days does REMOB take to deliver?
REMOB aims to deliver eligible orders within 5–7 working days from order confirmation. Actual delivery time depends on the destination and courier operations.
Does REMOB offer free shipping?
Free shipping may be available on eligible orders or offers. Any applicable delivery charge will be shown at checkout.
How can I track my order?
When your order is dispatched, tracking information will be provided where supported. You may also contact REMOB support with your order number.
Are Sundays included in working days?
No. For our estimated delivery timeline, Sundays, applicable public holidays and courier non-operational days are excluded.
What if my order is delayed?
Contact REMOB at helloremob@gmail.com with your order number. Our team will assist with shipment status and resolution.
Can I change my delivery address?
You can request an address change before dispatch. Changes are subject to order status, courier capabilities and verification.
What if I receive a damaged package?
Contact REMOB support promptly with your order number and photographs, if available. Our team will review the issue under the applicable return and consumer protection policies.
REMOB CUSTOMER CARE
Need help with your delivery?
If you have questions regarding shipping, tracking or an undelivered order, our support team is here to assist you.
Contact Support ↗helloremob@gmail.com
