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Welcome to our store
Remob
Welcome to our store
Remob
Welcome to our store
Remob

Warranty claim

Facing an issue with your REMOB device?

Warranty claim kaise karein

We'll make it right. Register your claim below and our team will get back to you.

Warranty by condition

Condition ke hisaab se warranty

Excellent

1 Year

Like New

6 Months

Good

3 Months

Fair

7 Days

The warranty period depends on the condition grade purchased and any specific warranty shown on the product page or invoice. For Fair-condition devices, issues disclosed on the product page are part of the condition purchased. This does not limit your rights under Indian consumer law. Read Terms & Conditions.

What's covered and what's not

Covered

  • Eligible hardware faults arising during normal use, subject to inspection and verification.

Usually not covered

  • Physical damage after delivery
  • Cracked screens from impact
  • Liquid or moisture damage
  • Fire or excessive heat
  • Misuse
  • Unauthorized repair or opening
  • Incompatible or unsafe accessories
  • Normal cosmetic wear
  • Normal battery ageing
  • Software issues from jailbreaking or unauthorized modification
  • Issues disclosed before purchase

How it works

Process kaise chalta hai

  1. Submit the claim form
    Fill in your details below.
  2. We review and contact you
    Our team will reach out.
  3. Send the device
    For inspection and testing.
  4. Resolution
    Repair, replacement, refund or another suitable remedy after verification.

Before you send your device

  • Back up your data.
  • Remove screen lock and passwords.
  • Sign out of Apple ID and turn off Find My iPhone, or remove your Google account. Activation locks delay the process.
  • Keep the box and accessories if possible.

Service may require resetting the device, and data preservation cannot be guaranteed.

Register your claim

Apna claim yahan darj karein

Claim submitted

Thank you! We have received your warranty claim. Your reference number:

RWC

Please send your invoice and photos/videos of the issue on WhatsApp to +91 90005 20048 with this reference number. We will contact you within one working day.

Invoice and photos: After submitting, please send your invoice (proof of purchase) and photos or videos of the issue on WhatsApp with your claim reference number. This form cannot attach files.





Dial *#06# to see your 15-digit IMEI. Serial number is also accepted.






Contact us

Address
00 Laxmi Bhawan, Gausala Road, Ataltal, Hathras 204101 

GSTIN - 09CTBPV1774Q1ZQ           LKM INDUSTRIES  - 00 Laxmi Bhawan, Gausala Road, Ataltal, Hathras 204101 

Support hours
Mon-Sat 9am-6pm. Email monitored on weekends.
Grievance Officer: Madhav Verma
Email: helloremob@gmail.com · Phone: +91 90005 20048 

REMOB is an independent seller of refurbished devices and is not affiliated with or authorized by Apple Inc.